Privacy Policy

Last Updated: May 9, 2026

1. Introduction Welcome to WasiqAir. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

• Information you provide directly:

  • Booking details (names, contact information, travel dates, passenger details, passport or ID numbers where required)

  • Payment information (credit/debit card details or billing information). Note: Payment processing may be handled by third-party payment processors; we do not store full card numbers on our servers except where required and secured.

  • Account registration information (email, password, profile details)

  • Customer service communications (emails, chats, call recordings if applicable)

  • Marketing preferences and opt-ins

• Information collected automatically:

  • Usage data (pages visited, search queries, clickstream, booking flow)

  • Device and browser information (IP address, device type, operating system, browser type)

  • Location data (approximate location derived from IP; precise location only with your permission)

  • Cookies and similar technologies (see Cookies section)

• Information from third parties:

  • Travel partners, airlines, government agencies (for ticketing, security, or regulatory compliance)

  • Identity verification and fraud prevention providers

  • Marketing or analytics partners when you interact with integrated content or ads

3. How We Use Your Information We use personal information to:

• Provide, operate, and maintain our booking platform and related services

• Process bookings, payments, ticket issuance, and refunds

• Communicate booking confirmations, changes, updates, and customer support

• Comply with legal, safety, and regulatory requirements (including passenger data sharing with airlines and government authorities)

• Prevent fraud and enhance security

• Personalize and improve our services, website experience, and recommendations

• Send marketing communications and offers (subject to your preferences and applicable law)

• Analyze trends and usage to improve our products and services

4. Legal Bases for Processing (where applicable) For users in jurisdictions requiring a legal basis for processing (such as the EU), we rely on:

• Performance of a contract (to fulfill bookings and provide services)

• Legal obligations (to comply with laws and regulatory requirements)

• Legitimate interests (to operate our business, prevent fraud, and improve services), balanced against your rights and interests

• Consent (for certain marketing communications, cookies, or optional services)

5. Sharing and Disclosure We may share personal information with:

• Airlines, transportation providers, and travel partners to complete reservations and meet regulatory requirements

• Payment processors and financial institutions for payment handling

• Service providers and vendors (hosting, analytics, customer support, fraud prevention) who act on our behalf

• Government authorities when required by law or for security checks

• Business partners for co-branded services or promotions, subject to your consent where required

• In the event of a corporate transaction (merger, acquisition, sale), user data may be transferred as part of the business assets, with notice provided where required by law

6. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience, remember preferences, provide targeted content, and analyze site usage. You can manage cookie preferences through our cookie settings or via your browser controls. Disabling certain cookies may affect site functionality.

7. Data Security We implement administrative, technical, and physical safeguards to protect data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission or storage is completely secure. If we become aware of a data breach that affects your personal information, we will notify you and authorities as required by law.

8. Data Retention We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

9. International Transfers Your information may be processed and stored in countries other than your country of residence. We take steps to ensure appropriate safeguards are in place for international data transfers in accordance with applicable law.

10. Your Rights and Choices Depending on your jurisdiction, you may have rights including:

• Access to the personal data we hold about you

• Correction of inaccurate or incomplete data

• Deletion of your personal data, subject to legal and contractual obligations

• Restriction or objection to certain processing activities

• Data portability (receive a copy of your data in a structured, commonly used format)

• Withdraw consent for processing where consent is the legal basis

• Opt out of marketing communications